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Order Confirmation

After you place your order, you will receive an email about your order. Below are examples of emails you might receive:

1. Order Confirmation: This email confirms that we have received your order and includes your order number. Keep this e-mail for your records.

2. Shipment Confirmation:This email confirms that your order, or part of your order, has shipped. You may receive multiple emails depending on the items you selected or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location, as well as weather conditions.

3. Important notice about your order:There are a few reasons why you would receive this e-mail, including difficulty in processing your order, inability to ship to the address provided, duplicate order, cancellation of order, etc. If you receive a notice like this, please contact us at (888) 278-6542.

Delivery Options

At SHC, we offer complimentary standard U.S. shipping as well as a number of flat fee-based domestic and international options. Simply select the appropriate shipping option for domestic or international delivery at checkout.

Domestic US Shipping Options and Pricing:

US USPS Ground

Arrives within 5-10 business days

$8.00

US - 2nd Day Air

Arrives within 2-3 business days

(order cut off 1pm EST)

$16.50

US - Next Day Air

Arrives within 1-2 business days

(order cut off 1pm EST)

$26.50

Hawaii, Alaska

USPS First Class Mail

Orders of $100 or less ship for $8.00

Orders of $100 or

more ship for $15.00

Hawaii & Alaska

US First Class Mail: All orders $100.00 or less ship for $8.00 USD. All orders over $100.00 USD: $15.00 USD

Canada

Canada Priority Mail: $50.00

Other Countries

International USPS Priority Mail: $50.00

Returns and Exchanges

Please contact us as soon as possible to address and arrange any requests for returns and exchanges (when applicable). We have a 30-day Guarantee. You can return any product within 30 days for a refund, except:

  • Opened/Used Items
  • Damaged Items (replacement may be shipped upon request)

You may contact us regarding any inquiries or requests related to your SunJour orders. Please refer to the information below:

Contact Information

Phone and Mobile Support

Toll-Free Phone: (888) 278-6542

Email Address

Support: info@sunjourhc.com

Please note: Customer Support will respond to your email by the end of the next business day; please allow additional time for emails submitted over the weekend and holidays. For immediate assistance, please call Customer Support during our normal business hours.

Mailing Address

101 Hudson Street - Suite 2100 - Jersey City, NJ 07302

Customer Support Hours of Operation

Monday – Friday (9:00 am to 6:00 pm)

Join fellow customers around the world that use SunJour Healthcare for their nutritional supplement needs.