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Frequently Asked Questions

Please browse through the categories below to find a question you might have.

SunJour Healthcare Corporation

SunJour Healthcare Corporation is committed to providing the highest quality supplements. All of our products have met our quality standards and they are backed by well-controlled human clinical trials that are carefully conducted with positive results. Our parent company, Golden Biotechnology Company is the leading manufacturer of Antrodia camphorata purified extracts. Golden Biotechnology Corporation was established in 2002 and its main focus is on the research and development of cancer and cardiovascular-related drugs.
All SunJour Healthcare products are manufactured to meet our high quality standards. Most of our products are manufactured in Taiwan, Japan and the United States.

SunJour Healthcare Account

On the login page, please click on the “Forgot Password?” link and provide the email you used to create your account.
You can create an account by clicking on the “Not a Registered User? Create an Account” link. You will be prompted to provide an e-mail address and to create a password.
No, creating an account is absolutely free! You will only be asked to pay for any orders you purchase on our website.

Customer Support

There are three ways to access customer support:

1) By Phone: Call us at (212) 633-6433. Our office hours are Monday-Friday from 9:00 am to 6:00 pm (EST).

2) Mobile Support: You can contact us through the following video/text/chat applications: LINE, WhatsApp and Skype.

3) By e-mail to inquiry@sunjourhealthcare.com  

Please be aware that if you contact SunJour outside of business hours, we will get back to you within the next business day. If the staff is not available to come to the phone, please leave a message with your name and callback number; your call will be returned within the same day or next business day. All of your questions and concerns will be answered.

My Orders and Returns

Once your order is placed, you will receive a confirmation email. The tracking number will be emailed to you once the order has been shipped. You will receive an email with details regarding your shipment and delivery details.

30 Day Guarantee

Return any product for any reason within 30 days for a refund, except:

  • Opened/Used Items
  • Damaged Items (replacement may be shipped upon request)
Please contact us as soon as possible if you wish to make a change to your order or request an order cancellation. If the shipment is already made before you have a chance to change the order, please contact us so we can figure out an arrangement. If the shipment is already made before you request an order cancellation, we ask that you ship it back within 30 days and we will make arrangements for a refund (minus shipping & handling).
Please contact us as soon as possible if your order arrives damaged. Do not open the box. You can ship it back to us within 30 days as you received it and we will ship a replacement.

Shipping Details

Please refer to the Shipping and Delivery page for further details.

Link:

If you order by 6:00 pm EST (Monday-Friday), your order will ship the same day.

To estimate your delivery time, click here.

Track recent orders by logging on to My Account.

Distributor Information

Please fill out the Distributor Application form on our website. You can also download it here.
You can become an authorized distributor anytime! No fees apply. Keep in mind that distributors need to achieve a minimum order quantity. Please refer to the Distributor's Terms and Conditions.
Based on order volume, distributors are qualified to receive special prices! For more information, please contact us.

Join fellow customers around the world that use SunJour Healthcare for their nutritional supplement needs.